Dealers receive 3 year manufacturer's hardware warranty on:
- Toughbook®
- VI Unit
- MI Unit

1 year manufacturer's warranty on:
- All related cables
- MI Battery
- DVD
6 month manufacturer's warranty on Laptop Battery


Extended 5 Year Warranty

Part # J-47446-WAR
Protect your new tool!
Extend the standard three year warranty that comes with the CONSULT-III to a total of five years. Get five years of continuous coverage on the Toughbook®, Vehicle Interface (VI), and Measurement Interface (MI) Loaner items will be sent via 2nd Day delivery.

Note: Extended Warranty must be purchased within 30 days of the shipment of your CONSULT III Kit.

Warranty Support

If you are experiencing technical difficulties with your laptop, VI or MI, please call the help desk at 1-800-662-2001.

Technical specialists will help troubleshoot your hardware problem. If it is determined that your hardware needs repair, you will be asked to send your hardware to Nissan TECHMATE. A loaner (a laptop, VI or MI) will be sent to you while your unit is being repaired.

Cables and other peripherals are not covered under the loaner program and can be sent in for exchange if the defect or malfunction is determined to be covered under warranty.

Ultimate hardware and software warranties for the products distributed by SPX lies with the hardware and software manufacturers. These warranties only cover failures due to defects in materials or workmanship that occur during normal use.